Unfortunately, Same Day Delivery and Click & Collect are unavailable on Public Holidays. If you place an order on a Public Holiday your order will be dispatched the following business day.

We provide a diverse range of secure and convenient payment methods designed to ensure that your shopping experience is as smooth and enjoyable as possible. Our goal is to cater to your preferences and make the payment process effortless, allowing you to focus on finding the perfect items.

We want to make sure you get the support you need! Our Help Centre is available 24/7 with answers to common questions. For store opening hours, check our store locator to find your nearest location. Online Support Hours: Online Customer Support: Monday – Friday: 8:00 AM – 4:00 PM (ACDT) Phone: 1300 916 750 Email: hello@giftbox.com.au

Thanks for placing your order with GiftBox! If you need to remove an item from your order, please reach out to our Guest Experience team and they'll do their best to help. While we will make every effort to assist you, please note it is not always possible. We are unable to add items to an order once it has processed, so be sure to make sure everything is in your cart!

To get Same Day Delivery, all you have to do is add the item(s) to your cart, in the checkout enter your delivery details. If your selected item(s) are in stock, Same Day Delivery will be a delivery option.